Privacy Policy

Privacy Policy Effective Date: October 3, 2025 This Privacy Policy describes how 5 Star Elite Carts (the "Company," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from www.5starelitecarts.com (the "Site") or otherwise engage with our services. 1. Personal Information We Collect We collect information about you from various sources. A. Information You Directly Provide When you interact with our Site or business, you may provide us with the following personal information: •Contact Information: Name, email address, phone number, and mailing address (used when submitting a contact form, requesting a quote, or placing an order). •Order Information: Details related to the golf carts, accessories, and services you purchase, including customization preferences. •Payment Information: Payment details (though processed securely by a third-party payment processor like Stripe or PayPal). We do not store full credit card information. B. Information Collected Automatically When you access the Site, we automatically collect certain information, including: •Usage Data: Information about how you access and use the Site, such as your IP address, browser type, operating system, and the time and date of your visit. •Tracking Data: Data collected through cookies, pixel tags, and similar technologies, which helps us understand user behavior and optimize marketing efforts (e.g., Google Analytics). 2. How We Use Your Personal Information We use the information we collect for the following purposes: •To Fulfill Orders: To process your purchases, finalize payments, arrange shipping or local delivery of your custom golf cart, and provide order confirmations. •Customer Service: To communicate with you regarding your customization requests, quotes, inquiries, and technical support. •Marketing and Advertising: To send you promotional emails, newsletters, or advertisements about new inventory, sales, and services, in compliance with your communication preferences. •Improvement and Analytics: To monitor and analyze Site usage and trends, allowing us to improve the design, content, and functionality of our website and services. •Legal Compliance: To comply with applicable laws, regulations, and legal processes. 3. Sharing Your Personal Information We may share your Personal Information with third parties to help us provide our services and fulfill our contracts with you. •Service Providers: We share necessary information with service providers who perform functions on our behalf, such as: oPayment processors (for secure transaction handling). oShipping carriers (to deliver your vehicle). oWeb hosting and analytics providers (to track and improve site performance). •Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect our rights and safety. 4. Cookies and Tracking Technologies We use cookies and similar technologies to track activity on our Site and hold certain information. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may impact your experience on the Site. 5. Your Rights Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. If you wish to exercise these rights, please contact us using the information below. 6. Changes to This Privacy Policy